Chilling Consequences: UK Councils’ Lack of Action Amidst Rising Fuel Poverty

The UK Government’s Energy Company Obligation (ECO4) scheme offers vital energy-saving improvements such as heating upgrades, insulation, and renewable energy installations. While qualifying benefit recipients have a clear path to access grants, others face a complex process. For those with health conditions or vulnerabilities but without qualifying benefits, the ECO4 Flex route requires council involvement.

Unfortunately, many councils haven’t fulfilled their obligation to publish Statements of Intent on their websites, a crucial first step for ECO4 Flex applications. Worse, some have no intention of doing so, effectively blocking their residents from accessing essential support, despite financial support being made available by the Government.

Kate Hallewell
, spokesperson for Energy Saving Genie, said: “It’s heart-breaking that even amidst so many cost of living challenges, councils are turning away eligible individuals due to a lack of cooperation. We want to see a swift change to the scheme’s rules or mandatory action to prevent councils from hindering access to this critical funding – because that’s effectively what’s happening. The lack of action is inexcusable and could have devastating consequences for families around the country.”

Even councils who have shared Statements of Intent are far from faultless in their approach with their process creating unnecessary additional hurdles for applicants. For instance, some councils currently charge more than £500 per application for issuing a declaration. This means installers who could carry out the energy saving improvements aren’t willing to do so and are effectively avoiding those areas and instead concentrating on regions where there aren’t such stringent financial barriers imposed to support residents.

As a result, individuals with terminal illnesses, heart conditions, elderly citizens, and others are being left in the cold and are facing soaring energy bills without the support they deserve. Some applicants have tragically passed away while awaiting council Statements of Intent.

So, which councils are leaving their vulnerable residents in the cold when they could and should be benefiting from the Government’s £4 billion Energy Company Obligation grant scheme right now?